Yvonne Thomas - Managing Director of Justice and Interserve Learning & Employment, Interserve
Yvonne joined Interserve in 2011 and has, with her team, built the Justice business in Developments from a start up to a mature business employing 2,500 probation professionals who deliver services to 40,000 offenders at any one time.
She also has responsibility for Interserve’s colleges in Saud Arabia where we provide vocational training to over 3,000 young men and women. Prior to joining Interserve, she was at the Ministry of Justice where she was responsible for the commissioning and operational delivery of prison, probation and public protection services. With an “unusual” background in technology and subsequently sales (she was Sales Director for BTs business division and a Director of BT UK for a number of years) – she made, in her own words “ a most unusual civil servant” but found the experience brilliant.
She has extensive experience of transforming businesses and delivering innovation. She combines experience of policy, strategy and operational delivery in both public and private sectors. She is motivated by improving public service delivery. She is also a mentor and volunteer.
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